How to deliver your film by internet file transfer

Introduction

Below are instructions on how to deliver your film to us. Please read them carefully and please follow them to the letter.

There are hundreds of films in the festivals we handle and, as you can probably appreciate, when the postman is delivering dozens of hard drives and USB sticks a day, we need to be systematic or it can quickly descend into chaos. We don't want to end up with drives mixed up or lost, or a massive organisational effort just to get things in order, before we can get on with the real job of compiling the programmes, trouble-shooting problems and testing, testing, testing everything.

Largely, we'll be using a database system to track the process of preparing everything for the festival. You need to start the process of delivering your film by filling in a form on this website, and you may receive emails from a computer system giving you updates, rather than emailing or calling us.

I'm sorry that this is rather impersonal, and sometimes it may seem rather pedantic. It's just the only way we can efficiently manage this volume of films.

Ultimately, our aim is to get all of your films to screen looking and sounding as brilliant as they possibly can. Please help us to do this.

Delivering by internet file transfer

Please wherever possible, deliver by internet transfer. We've found it's much easier for everyone.

Delivery methods

We can accept a few different methods of file delivery. All are free.

Please DO NOT email us download links. We have an automated download system which you can put your download links into here.

WeTransfer (up to 2GB free)

https://www.wetransfer.com/

WeTransfer allow transfer of up to 2GB for free.

How to upload:

Dropbox (if you have an account)

https://www.dropbox.com/

To get a link for the file/folder you want to send us:

Dropbox download link 1

Dropbox download link 2

Dropbox download link 3

Zipping your files

Zipping is the process of compressing several files into one "ZIP" file.

On a Mac

On Windows

Same process as for Mac, but use the program WinZip to create the .zip files

Why do I have to use your stupid form?

Well... managing the delivery of this many films is an enormous task. And downloading hundreds of films from various download links is very time consuming and boring.

It's also unreliable - there may be corruption in files due to flaky internet connection etc.

So we use an automated system which will download links you put in the form automatically. Not only will it save us time which we can then spend testing films in the cinema and making sure they look great, also the system has the ability to check files for corruption and ensure they reach us exactly as you sent them.

We've chosen to only accept a few transfer methods because they're robust and we can better manage the process of receiving all the films. We've added support for the most popular services requested by filmmakers.

If you have problems with our supported methods, contact us and we'll see what we can do. But please try to use one of our supported transfer services unless you have a really good reason not to.

Thank you!